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Top Gun Technician Excellence – Fort Wayne

March 1 @ 8:00 am - March 2 @ 3:00 pm

OPEN TO AMERICAN STANDARD DEALERS ONLY!

CLICK HERE to download the registration form

Cost: $1050.00 per person
*Includes breakfast & lunch both days

Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689

TOPICS TO BE COVERED:

  • Understand Impact of your role to the company health
  • Understand The costs to run a profitable service department
  • Understand The role of “today’s” Service Technician
  • Identify The traits of “today’s” Service Technician
  • Identify Steps to create long term-clients
  • Learn Effective methods for reducing callbacks
  • Learn How to increase your value to the company
  • Learn How to increase your overall job satisfaction
  • Learn Steps to maintain a positive client service attitude.
  • Learn To communicate options with clients in “homeowner” speak
  • Build Professional image in the eyes of your clients
  • Create Happy clients, drive positive referrals.

Details

Start:
March 1 @ 8:00 am
End:
March 2 @ 3:00 pm
Event Category:

Venue

Fort Wayne Branch
6821 Metro Park Drive
Fort Wayne, IN 46818 United States
+ Google Map
Phone:
(260) 497-8680

Other

Branch
Fort Wayne