OPEN TO AMERICAN STANDARD DEALERS ONLY!
CLICK HERE to download the registration form
Cost: $1050.00 per person
*Includes breakfast & lunch both days
Return registration form to:
or by fax (317) 264-6689
TOPICS TO BE COVERED:
- Understand Impact of your role to the company health
- Understand The costs to run a profitable service department
- Understand The role of “today’s” Service Technician
- Identify The traits of “today’s” Service Technician
- Identify Steps to create long term-clients
- Learn Effective methods for reducing callbacks
- Learn How to increase your value to the company
- Learn How to increase your overall job satisfaction
- Learn Steps to maintain a positive client service attitude.
- Learn To communicate options with clients in “homeowner” speak
- Build Professional image in the eyes of your clients
- Create Happy clients, drive positive referrals.