Duncan Supply

RSES Hydrocarbon Training - Indianapolis
2019-11-06 17:00 - 21:00 (America/Indiana/Indianapolis)
RSES Hydrocarbon Training
Wednesday, September 6th
5:00 PM – Dinner
5:30 PM – Instruction begins

Cost: $105.00 per attendee

Topics Covered:
• Regulations and Standards
• Hydrocarbon Safety
• Compressor Terminal Venting
• System Flushing, Purging, and Pressure Testing for Leaks
• Compressor Misuse
• Service Procedures, Maintenance and Refrigerant Handling
• The Refrigerant Cycle
• Temperature Pressure Charts
• SNAP Appendix: Substitutes Subject to Use Restrictions

Click Here to download the registration form*
Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689
*REGISTRATION DEADLINE
Friday, October 25, 2019

Don't Sell... C.A.R.E. - Indianapolis
2019-11-07 09:00 - 16:00 (America/Indiana/Indianapolis)
Don’t Sell… C.A.R.E.
Most businesses fail because they have the wrong processes in place. Just two days of training will give you a simple, repeatable sales process that will help you understand your customers’ concerns, match their comfort system to the benefits they seek, and close the sale!

Cost: $495.00 per person (2 days)
November 7th & 8th, 2019 (9:00AM – 4:00 PM)
*Includes breakfast and lunch

Click Here to download the registration form

Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689

The C.A.R.E. process
CHOICE
Before replacing a fan motor on a
15-year-old unit, give customer a choice.
ASK
The best way to give choices is by asking
the questions that allow customers to choose.
RECOMMEND
Customers expect you to recommend
ways to solve the problems you find.
ENCOURAGE
Encourage each customer
to do what’s best for them.

Discover how to …
Ask key questions
Listen to understand
Build buyer’s desire
Design Ideal Comfort Solution®
Show how to give benefits buyers want
Discuss estimated energy savings
Make closing the sale the natural conclusion
Leave C.A.R.E. with
2 Words that make buying customer’s idea
2 Questions that eliminate 50% of all objections
3 Tools to deal with 90% of all objections
3 Rules for selling value instead of price
4 Benefits only you can provide
54-page Don’t Sell, C.A.R.E.™ manual
Career growth and new self-confidence

Don't Sell... C.A.R.E. - Indianapolis
2019-11-08 09:00 - 16:00 (America/Indiana/Indianapolis)
Don’t Sell… C.A.R.E.
Just two days of training will give you a simple, repeatable sales process that will help you understand
your customers’ concerns, match their comfort system to the benefits they seek, and close the sale!

Cost: $495.00 per person (2 days)
November 7th & 8th, 2019 (9:00AM – 4:00 PM)
*Includes breakfast and lunch

Click Here to download the registration form

Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689

The C.A.R.E. process
CHOICE
Before replacing a fan motor on a
15-year-old unit, give customer a choice.
ASK
The best way to give choices is by asking
the questions that allow customers to choose.
RECOMMEND
Customers expect you to recommend
ways to solve the problems you find.
ENCOURAGE
Encourage each customer
to do what’s best for them.

Discover how to …
Ask key questions
Listen to understand
Build buyer’s desire
Design Ideal Comfort Solution®
Show how to give benefits buyers want
Discuss estimated energy savings
Make closing the sale the natural conclusion
Leave C.A.R.E. with
2 Words that make buying customer’s idea
2 Questions that eliminate 50% of all objections
3 Tools to deal with 90% of all objections
3 Rules for selling value instead of price
4 Benefits only you can provide
54-page Don’t Sell, C.A.R.E.™ manual
Career growth and new self-confidence

LG Residential / Light Commercial Ductless Installation & Application Training - Lafayette
2019-11-12 15:00 - 19:00 (America/Indiana/Indianapolis) | Lafayette Branch, 510 Morland Dr, Lafayette, IN, 47905, United States
LG Residential / Light Commercial Ductless Installation & Application Training
Tuesday, November 12th
3:00 PM – 7:00 PM

Cost: $45.00 per attendee
*dinner included

Recommended Experience:
•Basic understanding of HVAC / mini splits

Training Overview:
• Understanding LG inverters
• Application considerations and strategies
• Installation considerations and tips

Click Here to download the registration form*
Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689
*REGISTRATION DEADLINE
Tuesday, October 15th, 2019

LG Residential / Light Commercial Ductless Installation & Application Training - Bloomington
2019-11-13 15:00 - 19:00 (America/Indiana/Indianapolis) | Bloomington Branch, 1204 N Loesch Rd, Bloomington, IN, 47404, United States
LG Residential / Light Commercial Ductless Installation & Application Training
Wednesday, November 13th
3:00 PM – 7:00 PM

Cost: $45.00 per attendee
*dinner included

Recommended Experience:
•Basic understanding of HVAC / mini splits

Training Overview:
• Understanding LG inverters
• Application considerations and strategies
• Installation considerations and tips

Click Here to download the registration form*
Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689
*REGISTRATION DEADLINE
Tuesday, October 15th, 2019

LG Residential / Light Commercial Ductless Installation & Application Training - Indianapolis
2019-11-18 15:00 - 19:00 (America/Indiana/Indianapolis)
LG Residential / Light Commercial Ductless Installation & Application Training
Thursday, November 18th
3:00 PM – 7:00 PM

Cost: $45.00 per attendee
*dinner included

Recommended Experience:
•Basic understanding of HVAC / mini splits

Training Overview:
• Understanding LG inverters
• Application considerations and strategies
• Installation considerations and tips

Click Here to download the registration form*
Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689
*REGISTRATION DEADLINE
Tuesday, October 15th, 2019

LG Residential / Light Commercial Ductless Maintenance Training - Champaign
2019-11-19 17:00 - 19:00 (America/Chicago) | Champaign Branch, 44 East Logan St, Champaign, IL, 61820, United States
LG Residential / Light Commercial Ductless Maintenance Training
Tuesday, November 19th
5:00 PM – 7:00 PM

Cost: $30.00 per attendee

Recommended Experience:
•Basic understanding of HVAC / mini splits

Training Overview:
• Maintenance considerations and tips
• Instructional step by step with a live system

Click Here to download the registration form*
Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689
*REGISTRATION DEADLINE
Wednesday, November 13th, 2019

LG Residential / Light Commercial Ductless Maintenance Training - Fort Wayne
2019-11-20 15:00 - 17:00 (America/Indiana/Indianapolis) | Don Hall’s Guest House, 1313 W. Washington Center Rd., Fort Wayne, IN, 46818, United States
LG Residential / Light Commercial Ductless Maintenance Training
Wednesday, November 20th
3:00 PM – 5:00 PM

Cost: $30.00 per attendee

Recommended Experience:
•Basic understanding of HVAC / mini splits

Training Overview:
• Maintenance considerations and tips
• Instructional step by step with a live system

Click Here to download the registration form*
Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689
*REGISTRATION DEADLINE
Wednesday, November 13th, 2019

LG Residential / Light Commercial Ductless Maintenance Training - Indianapolis
2019-11-21 15:00 - 17:00 (America/Indiana/Indianapolis)
LG Residential / Light Commercial Ductless Maintenance Training
Thursday, November 21st
3:00 PM – 5:00 PM

Cost: $30.00 per attendee

Recommended Experience:
•Basic understanding of HVAC / mini splits

Training Overview:
• Maintenance considerations and tips
• Instructional step by step with a live system

Click Here to download the registration form*
Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689
*REGISTRATION DEADLINE
Wednesday, November 13th, 2019

LG Residential / Light Commercial Ductless Installation & Application Training - Champaign
2019-12-03 15:00 - 19:00 (America/Indiana/Indianapolis) | Holiday Inn Champaign Suites, 101 Trade Center Drive, Champaign, IL, 61820, United States
LG Residential / Light Commercial Ductless Installation & Application Training
Tuesday, December 3rd
3:00 PM – 7:00 PM

Cost: $45.00 per attendee
*dinner included

Recommended Experience:
•Basic understanding of HVAC / mini splits

Training Overview:
• Understanding LG inverters
• Application considerations and strategies
• Installation considerations and tips

Click Here to download the registration form*
Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689
*REGISTRATION DEADLINE
Tuesday, October 15th, 2019

LG Residential / Light Commercial Ductless Installation & Application Training - Terre Haute
2019-12-05 15:00 - 19:00 (America/Indiana/Indianapolis) | Terre Haute Branch, 1000 E. Ohio St, Terre Haute, IN, 47808, United States
LG Residential / Light Commercial Ductless Installation & Application Training
Thursday, December 5th
3:00 PM – 7:00 PM

Cost: $45.00 per attendee
*dinner included

Recommended Experience:
•Basic understanding of HVAC / mini splits

Training Overview:
• Understanding LG inverters
• Application considerations and strategies
• Installation considerations and tips

Click Here to download the registration form*
Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689
*REGISTRATION DEADLINE
Tuesday, October 15th, 2019

No Stress Installations - Fort Wayne
2020-03-03 09:00 - 16:00 (America/Indiana/Indianapolis) | Branch Locations
No Stress Installations

After attending No Stress Installation your installation team will have the keys to unlocking …
. Lower energy bills
. Quieter operation
. Cleaner air
. Increased reliability
Gain the skills to …
. Size basic ductwork
. Size return air
. Use fan performance charts
. Measure static pressures
. Troubleshoot airside problems
. Correct airside problems

Cost: $650.00 per person (2 days)

March 3rd & 4th, 2020 (9:00AM – 4:00 PM)
*Includes breakfast and lunch

Click Here to download the registration form

Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689

No Stress Installations - Fort Wayne
2020-03-04 09:00 - 16:00 (America/Indiana/Indianapolis) | Branch Locations
*** OPEN TO AMERICAN STANDARD DEALERS ONLY ***
No Stress Installations
After attending No Stress Installation your installation team will have the keys to unlocking …
. Lower energy bills
. Quieter operation
. Cleaner air
. Increased reliability
Gain the skills to …
. Size basic ductwork
. Size return air
. Use fan performance charts
. Measure static pressures
. Troubleshoot airside problems
. Correct airside problems

Cost: $650.00 per person (2 days)

March 3rd & 4th, 2020 (9:00AM – 4:00 PM)
*Includes breakfast and lunch

Click Here to download the registration form

Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689

Seeds for Leads - Champaign
2020-08-11 08:00 - 2020-08-12 15:00 (America/Chicago) | Cornbelt Fire Protection District, 506 E Main St, Mahomet, IL, 61853, United States
OPEN TO AMERICAN STANDARD DEALERS ONLY
Seeds for Leads
Most businesses fail because they have the wrong processes in place. Just two days of training will give you a simple, repeatable sales process that will help you understand your customers’ concerns, match their comfort system to the benefits they seek, and close the sale!
Cost: $515.00 per person (2 days)
August 11 – 12, 2020 (9:00AM – 4:00 PM Central)
*Includes breakfast and lunch
Click Here to download the registration form

Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689

Become A Heat Exchanger Expert Training - Fort Wayne
2020-09-04 08:00 - 17:00 (America/Indiana/Indianapolis) | Ceruti’s Catering, 6601 Innovation Blvd, Fort Wayne, IN, 46818, United States
BECOME A HEAT EXCHANGER EXPERT

This comprehensive and practical course teaches inspection techniques and procedures that help service technicians determine the condition of a furnace heat exchanger. Whether you are a seasoned veteran or a layman in the field, valuable knowledge can be obtained through this seminar. The techniques and methods demonstrated are used by gas utility personnel, home inspectors and heating contractors.
Each technician will be given a full-color residential furnace inspection manual. This thorough overview of furnace heat exchangers can guide you through most inspections that you might encounter out in the field.
Cost: $850.00 per attendee
Friday, September 4, 2020
Sign-in: 7:30 AM – 8:00 AM
Class: 8:00 AM – 5:00 PM
*Includes breakfast and lunch

CLICK HERE to download the registration form
or REGISTER ONLINE NOW!

Hydronics Training - Indianapolis
2020-09-15 09:00 - 15:00 (America/Indiana/Indianapolis)
CLICK HERE to download the registration form
or REGISTER ONLINE NOW!
TUESDAY, SEPTEMBER 15, 2020
9:00 AM – 3:00 PM
$30.00 per attendee*
*includes breakfast and lunch
Duncan Supply Company – Bldg 5
101 W 9th Street
Indianapolis, IN 46204

TRAINING TOPICS
• New boiler piping techniques
• All the upcoming changes in the industry going from cast iron to copper fin and stainless steel heat exchangers
• How to select the proper size of boiler, indirect tanks and buffer tanks
• Makeup air testing
• Primary and secondary piping
• Correct venting practices
• How to measure fin tube and radiation for proper sizing
• Proper installing techniques
• Units on site for “Live Fire” and service demonstration
• Radiant heat products
• Tools
• Argo controls and where to use them
• Water quality

Ruth King's Profitability & Wealth Training - Indianapolis
2020-09-22 08:30 - 2020-09-23 16:00 (America/Indiana/Indianapolis)
*** OPEN TO AMERICAN STANDARD DEALERS ONLY ***
PROFITABILITY AND WEALTH TRAINING
by Ruth King
Technicians attending this program will be taught how to correctly read their financial statements, and have the tools to take action based on their findings. They will achieve greater profits, more cash flow, and have a more solid business. Ruth will go over each company’s Profit and Loss Statement and Balance sheet. Within this two day on-site training, contractors will have a better financial understanding and gain knowledge to increase their maintenance base minimum of 100 new maintenance clients. This means you will start building a savings account and eliminate the need for a bank line of credit and increase cash flow which helps get through slower times such as the pandemic that we are currently navigating through.
Cost: $675.00 per person
Tuesday, September 22 – Wednesday, September 23, 2020
Sign-in: 8:00 AM – 8:30 AM
Class: 8:30 AM – 4:00 PM
*Includes breakfast and lunch
Click Here to download the registration form
or REGISTER ONLINE NOW!

Virtual ASSET Training
2020-11-03 08:30 - 2020-11-06 14:30 (America/Indiana/Indianapolis)
*** OPEN TO AMERICAN STANDARD DEALERS ONLY ***
Tuesday, November 3rd – 6th
Three Sessions Each Day:
8:30 – 10:00 AM / 10:30 – 12:00 PM / 1:00 – 2:30 PM
$1,595.00 per attendee
CLICK HERE to download the flyer OR REGISTER ONLINE NOW!
Registration Deadline: Friday, November 6th

American Standard Variable Speed Outdoor Unit Training - Indianapolis
2021-05-26 08:30 - 16:30 (America/Indiana/Indianapolis) | Indianapolis Home Office (Bldg 5), 101 W 9th St, Indianapolis, IN, 46204, United States
*** OPEN TO AMERICAN STANDARD DEALERS ONLY ***
Wednesday, May 26, 2021
8:30 am – 4:30 pm (Lunch at 12:30)
$100.00 per technician
Proof of completion of Variable Speed Outdoor Products Technical (AS) 8-Hour Course is required to attend this training.
CLICK HERE to download the flyer
Registration Deadline: Friday, May 20th

American Standard Heat Exchanger - Delta by Marriott Indianapolis Airport
2021-08-31 07:30 - 17:00 (America/Indiana/Indianapolis) | Delta by Marriott Indianapolis Airport, 5860 Fortune Circle West, Indianapolis, IN, 46241, United States
*** BECOME A HEAT EXCHANGER EXPERT***
Tuesday, August 31st, 2021
Sign-in: 7;30 AM – 8:00 AM
Class: 8:00 AM – 5:00 PM (Lunch at 11:30 AM)
$850.00 per attendee Become A Heat Exchanger Expert 08.31.21
CLICK HERE to download flyer OR
CLICK HERE to register online

No Pressure Selling Sales Training - Mahomet (IL)
2021-09-28 07:00 - 2021-09-29 15:00 (America/Chicago) | Cornbelt Fire Protection District, 506 E Main St, Mahomet, IL, 61853, United States
*** OPEN TO AMERICAN STANDARD DEALERS ONLY ***
Tuesday, September 28th – Wednesday, September 29th
8:00 – 4:00 pm Central (Lunch at 12:30)
$725.00 per person
REGISTER ONLINE NOW or
CLICK HERE to download the flyer

American Standard Fall Technical Services Training - Bloomington
2021-10-05 15:00 - 19:30 (America/Indiana/Indianapolis) | CalgonFV
*** OPEN TO AMERICAN STANDARD DEALERS ONLY ***
Tuesday, October 5th, 2021
3:00 – 7:30 pm (Dinner at 5:00pm)
$95 First Attendee, $65 for Additional
REGISTER ONLINE NOW or
CLICK HERE to download the flyer

American Standard Fall Technical Services Training - Indianapolis
2021-10-07 15:00 - 19:30 (America/Indiana/Indianapolis) | Delta by Marriott Indianapolis Airport, 5860 Fortune Circle West, Indianapolis, IN, 46241, United States
*** OPEN TO AMERICAN STANDARD DEALERS ONLY ***
Thursday, October 7th, 2021
3:00 – 7:30 pm (Dinner at 5:00pm)
$95 First Attendee, $65 for Additional
REGISTER ONLINE NOW or
CLICK HERE to download the flyer

American Standard Fall Technical Services Training - Lafayette
2021-10-12 15:00 - 19:30 (America/Indiana/Indianapolis) | Double Tree by Hilton Lafayette, 155 Progress Dr, Lafayette, IN, 47905, United States
*** OPEN TO AMERICAN STANDARD DEALERS ONLY ***
Tuesday, October 12th, 2021
3:00 – 7:30 pm (Dinner at 5:00pm)
$95 First Attendee, $65 for Additional
REGISTER ONLINE NOW or
CLICK HERE to download the flyer

American Standard Fall Technical Services Training - Terre Haute
2021-10-14 15:00 - 19:30 (America/Indiana/Indianapolis) | Holiday Inn Terre Haute, 3300 US Hwy 41 South, Terre Haute, IN, 47802, United States
*** OPEN TO AMERICAN STANDARD DEALERS ONLY ***
Thursday, October 14th, 2021
3:00 – 7:30 pm (Dinner at 5:00pm)
$95 First Attendee, $65 for Additional
REGISTER ONLINE NOW or
CLICK HERE to download the flyer

American Standard Fall Technical Services Training - Mishawaka
2021-10-19 15:00 - 19:30 (America/Indiana/Indianapolis) | Mishawaka Branch, 56540 Twin Branch Dr, Mishawaka, IN, 46545, United States
*** OPEN TO AMERICAN STANDARD DEALERS ONLY ***
Tuesday, October 19th, 2021
3:00 – 7:30 pm (Dinner at 5:00pm)
$95 First Attendee, $65 for Additional
REGISTER ONLINE NOW or
CLICK HERE to download the flyer

American Standard Fall Technical Services Training - Champaign
2021-10-21 15:00 - 19:30 (America/Indiana/Indianapolis) | Holiday Inn Champaign Suites, 101 Trade Center Drive, Champaign, IL, 61820, United States
*** OPEN TO AMERICAN STANDARD DEALERS ONLY ***
Thursday, October 21st, 2021
3:00 – 7:30 pm (Dinner at 5:00pm)
$95 First Attendee, $65 for Additional
REGISTER ONLINE NOW or
CLICK HERE to download the flyer

American Standard Fall Technical Services Training - Fort Wayne
2021-10-26 08:00 - 17:00 (America/Indiana/Indianapolis) | Branch Locations
*** OPEN TO AMERICAN STANDARD DEALERS ONLY ***
Tuesday, October 26th, 2021
3:00 – 7:30 pm (Dinner at 5:00pm)
$95 First Attendee, $65 for Additional
REGISTER ONLINE NOW or
CLICK HERE to download the flyer

American Standard Fall Technical Services Training - Indianapolis
2021-10-28 15:00 - 19:30 (America/Indiana/Indianapolis) | Delta by Marriott Indianapolis Airport, 5860 Fortune Circle West, Indianapolis, IN, 46241, United States
*** OPEN TO AMERICAN STANDARD DEALERS ONLY ***
Thursday, October 28th, 2021
3:00 – 7:30 pm (Dinner at 5:00pm)
$95 First Attendee, $65 for Additional
REGISTER ONLINE NOW or
CLICK HERE to download the flyer

Geothermal Advanced Troubleshooting - Indianapolis
2021-11-02 08:30 - 2021-11-03 16:30 (America/Indiana/Indianapolis) | Indianapolis Home Office (Bldg 5), 101 W 9th St, Indianapolis, IN, 46204, United States
Tuesday, November 2nd – Wednesday, November 3rd, 2021
8:30 am – 4:30 pm (Includes breakfast and lunch)
$225.00 per Attendee
16 hours towards NATE re-certification
REGISTER ONLINE NOW or
CLICK HERE to download the flyer
