Duncan Supply

Don't Sell... C.A.R.E. - Indianapolis
2019-11-07 09:00 - 16:00 (America/Indiana/Indianapolis)
Don’t Sell… C.A.R.E.
Most businesses fail because they have the wrong processes in place. Just two days of training will give you a simple, repeatable sales process that will help you understand your customers’ concerns, match their comfort system to the benefits they seek, and close the sale!

Cost: $495.00 per person (2 days)
November 7th & 8th, 2019 (9:00AM – 4:00 PM)
*Includes breakfast and lunch

Click Here to download the registration form

Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689

The C.A.R.E. process
CHOICE
Before replacing a fan motor on a
15-year-old unit, give customer a choice.
ASK
The best way to give choices is by asking
the questions that allow customers to choose.
RECOMMEND
Customers expect you to recommend
ways to solve the problems you find.
ENCOURAGE
Encourage each customer
to do what’s best for them.

Discover how to …
Ask key questions
Listen to understand
Build buyer’s desire
Design Ideal Comfort Solution®
Show how to give benefits buyers want
Discuss estimated energy savings
Make closing the sale the natural conclusion
Leave C.A.R.E. with
2 Words that make buying customer’s idea
2 Questions that eliminate 50% of all objections
3 Tools to deal with 90% of all objections
3 Rules for selling value instead of price
4 Benefits only you can provide
54-page Don’t Sell, C.A.R.E.™ manual
Career growth and new self-confidence

Don't Sell... C.A.R.E. - Indianapolis
2019-11-08 09:00 - 16:00 (America/Indiana/Indianapolis)
Don’t Sell… C.A.R.E.
Just two days of training will give you a simple, repeatable sales process that will help you understand
your customers’ concerns, match their comfort system to the benefits they seek, and close the sale!

Cost: $495.00 per person (2 days)
November 7th & 8th, 2019 (9:00AM – 4:00 PM)
*Includes breakfast and lunch

Click Here to download the registration form

Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689

The C.A.R.E. process
CHOICE
Before replacing a fan motor on a
15-year-old unit, give customer a choice.
ASK
The best way to give choices is by asking
the questions that allow customers to choose.
RECOMMEND
Customers expect you to recommend
ways to solve the problems you find.
ENCOURAGE
Encourage each customer
to do what’s best for them.

Discover how to …
Ask key questions
Listen to understand
Build buyer’s desire
Design Ideal Comfort Solution®
Show how to give benefits buyers want
Discuss estimated energy savings
Make closing the sale the natural conclusion
Leave C.A.R.E. with
2 Words that make buying customer’s idea
2 Questions that eliminate 50% of all objections
3 Tools to deal with 90% of all objections
3 Rules for selling value instead of price
4 Benefits only you can provide
54-page Don’t Sell, C.A.R.E.™ manual
Career growth and new self-confidence

LG Residential / Light Commercial Ductless Installation & Application Training - Lafayette
2019-11-12 15:00 - 19:00 (America/Indiana/Indianapolis) | Lafayette Branch, 510 Morland Dr, Lafayette, IN, 47905, United States
LG Residential / Light Commercial Ductless Installation & Application Training
Tuesday, November 12th
3:00 PM – 7:00 PM

Cost: $45.00 per attendee
*dinner included

Recommended Experience:
•Basic understanding of HVAC / mini splits

Training Overview:
• Understanding LG inverters
• Application considerations and strategies
• Installation considerations and tips

Click Here to download the registration form*
Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689
*REGISTRATION DEADLINE
Tuesday, October 15th, 2019

LG Residential / Light Commercial Ductless Installation & Application Training - Bloomington
2019-11-13 15:00 - 19:00 (America/Indiana/Indianapolis) | Bloomington Branch, 1204 N Loesch Rd, Bloomington, IN, 47404, United States
LG Residential / Light Commercial Ductless Installation & Application Training
Wednesday, November 13th
3:00 PM – 7:00 PM

Cost: $45.00 per attendee
*dinner included

Recommended Experience:
•Basic understanding of HVAC / mini splits

Training Overview:
• Understanding LG inverters
• Application considerations and strategies
• Installation considerations and tips

Click Here to download the registration form*
Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689
*REGISTRATION DEADLINE
Tuesday, October 15th, 2019

Diversitech Counter Day - Plainfield
2019-11-14 11:00 - 13:00 (America/Indiana/Indianapolis) | Plainfield Distribution Center, 2191 Airwest Blvd, Plainfield, IN, 46168, United States
Join us November 14th for Pork Barbecue at this Counter Day for Diversitech presented by Kale Ericson.

CLICK HERE for Event Flyer.

LG Residential / Light Commercial Ductless Installation & Application Training - Indianapolis
2019-11-18 15:00 - 19:00 (America/Indiana/Indianapolis)
LG Residential / Light Commercial Ductless Installation & Application Training
Thursday, November 18th
3:00 PM – 7:00 PM

Cost: $45.00 per attendee
*dinner included

Recommended Experience:
•Basic understanding of HVAC / mini splits

Training Overview:
• Understanding LG inverters
• Application considerations and strategies
• Installation considerations and tips

Click Here to download the registration form*
Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689
*REGISTRATION DEADLINE
Tuesday, October 15th, 2019

LG Residential / Light Commercial Ductless Maintenance Training - Champaign
2019-11-19 17:00 - 19:00 (America/Chicago) | Champaign Branch, 44 East Logan St, Champaign, IL, 61820, United States
LG Residential / Light Commercial Ductless Maintenance Training
Tuesday, November 19th
5:00 PM – 7:00 PM

Cost: $30.00 per attendee

Recommended Experience:
•Basic understanding of HVAC / mini splits

Training Overview:
• Maintenance considerations and tips
• Instructional step by step with a live system

Click Here to download the registration form*
Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689
*REGISTRATION DEADLINE
Wednesday, November 13th, 2019

LG Residential / Light Commercial Ductless Maintenance Training - Fort Wayne
2019-11-20 15:00 - 17:00 (America/Indiana/Indianapolis) | Don Hall’s Guest House, 1313 W. Washington Center Rd., Fort Wayne, IN, 46818, United States
LG Residential / Light Commercial Ductless Maintenance Training
Wednesday, November 20th
3:00 PM – 5:00 PM

Cost: $30.00 per attendee

Recommended Experience:
•Basic understanding of HVAC / mini splits

Training Overview:
• Maintenance considerations and tips
• Instructional step by step with a live system

Click Here to download the registration form*
Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689
*REGISTRATION DEADLINE
Wednesday, November 13th, 2019

Everest Service School - Indianapolis
2019-11-20 16:30 - 19:30 (America/Indiana/Indianapolis)
Everest Service School
Wednesday, November 20th
4:30 PM – 7:30 PM

Cost: $25.00 per attendee
*$20.00 per person IF more than two individuals from your company attend

Class Topics:

• Install and service of BRAZE FREE Quick Change Blizzard R290 Refrigeration System
R290 safety procedures
Refrigeration system controller use
Refrigeration controller troubleshooting
Warranty service procedures

CLICK HERE to download the registration form*
Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689
*REGISTRATION DEADLINE
Wednesday, November 13th, 2019

LG Residential / Light Commercial Ductless Maintenance Training - Indianapolis
2019-11-21 15:00 - 17:00 (America/Indiana/Indianapolis)
LG Residential / Light Commercial Ductless Maintenance Training
Thursday, November 21st
3:00 PM – 5:00 PM

Cost: $30.00 per attendee

Recommended Experience:
•Basic understanding of HVAC / mini splits

Training Overview:
• Maintenance considerations and tips
• Instructional step by step with a live system

Click Here to download the registration form*
Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689
*REGISTRATION DEADLINE
Wednesday, November 13th, 2019

Everest Service School - Fort Wayne
2019-11-21 16:30 - 19:30 (America/Indiana/Indianapolis) | Branch Locations
Everest Service School
Thursday, November 21st
4:30 PM – 7:30 PM

Cost: $25.00 per attendee
*$20.00 per person IF more than two individuals from your company attend

Class Topics:

• Install and service of BRAZE FREE Quick Change Blizzard R290 Refrigeration System
R290 safety procedures
Refrigeration system controller use
Refrigeration controller troubleshooting
Warranty service procedures

CLICK HERE to download the registration form*
Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689
*REGISTRATION DEADLINE
Wednesday, November 13th, 2019

LG Residential / Light Commercial Ductless Installation & Application Training - Champaign
2019-12-03 15:00 - 19:00 (America/Indiana/Indianapolis) | Holiday Inn Champaign Suites, 101 Trade Center Drive, Champaign, IL, 61820, United States
LG Residential / Light Commercial Ductless Installation & Application Training
Tuesday, December 3rd
3:00 PM – 7:00 PM

Cost: $45.00 per attendee
*dinner included

Recommended Experience:
•Basic understanding of HVAC / mini splits

Training Overview:
• Understanding LG inverters
• Application considerations and strategies
• Installation considerations and tips

Click Here to download the registration form*
Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689
*REGISTRATION DEADLINE
Tuesday, October 15th, 2019

LG Residential / Light Commercial Ductless Installation & Application Training - Terre Haute
2019-12-05 15:00 - 19:00 (America/Indiana/Indianapolis) | Terre Haute Branch, 1000 E. Ohio St, Terre Haute, IN, 47808, United States
LG Residential / Light Commercial Ductless Installation & Application Training
Thursday, December 5th
3:00 PM – 7:00 PM

Cost: $45.00 per attendee
*dinner included

Recommended Experience:
•Basic understanding of HVAC / mini splits

Training Overview:
• Understanding LG inverters
• Application considerations and strategies
• Installation considerations and tips

Click Here to download the registration form*
Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689
*REGISTRATION DEADLINE
Tuesday, October 15th, 2019

ECM Motor Training - Counter Day @ Pizza King - Muncie
2020-02-06 17:00 - 19:00 (America/Indiana/Indianapolis) | Pizza King (Muncie), 2425 Macedonia Avenue, Muncie, IN, 47302, United States
Join us February 6th for ECM Motor Training at Pizza King in Muncie!
Hosted by Brad Steenport with Regal Beloit.

$10.00 Per Person

CLICK HERE for Event Flyer.

Diversitech Counter Day - Muncie
2020-02-27 11:00 - 14:00 (America/Indiana/Indianapolis) | Muncie Branch, 601 East 15th St, Muncie, IN, 47302, United States
Join us in Muncie February 27th for Hot Dogs with Kale Ericson from Diversitech!

CLICK HERE for Event Flyer.

No Stress Installations - Fort Wayne
2020-03-03 09:00 - 16:00 (America/Indiana/Indianapolis) | Branch Locations
No Stress Installations

After attending No Stress Installation your installation team will have the keys to unlocking …
. Lower energy bills
. Quieter operation
. Cleaner air
. Increased reliability
Gain the skills to …
. Size basic ductwork
. Size return air
. Use fan performance charts
. Measure static pressures
. Troubleshoot airside problems
. Correct airside problems

Cost: $650.00 per person (2 days)

March 3rd & 4th, 2020 (9:00AM – 4:00 PM)
*Includes breakfast and lunch

Click Here to download the registration form

Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689

No Stress Installations - Fort Wayne
2020-03-04 09:00 - 16:00 (America/Indiana/Indianapolis) | Branch Locations
*** OPEN TO AMERICAN STANDARD DEALERS ONLY ***
No Stress Installations
After attending No Stress Installation your installation team will have the keys to unlocking …
. Lower energy bills
. Quieter operation
. Cleaner air
. Increased reliability
Gain the skills to …
. Size basic ductwork
. Size return air
. Use fan performance charts
. Measure static pressures
. Troubleshoot airside problems
. Correct airside problems

Cost: $650.00 per person (2 days)

March 3rd & 4th, 2020 (9:00AM – 4:00 PM)
*Includes breakfast and lunch

Click Here to download the registration form

Return registration form to:
training@duncansupply.com
or by fax (317) 264-6689

Tetco Counter Day - Champaign
2020-03-10 10:00 - 13:00 (America/Chicago) | Champaign Branch, 44 East Logan St, Champaign, IL, 61820, United States

KRACK Counter Day - Elkhart
2020-03-10 11:00 - 14:00 (America/Indiana/Indianapolis)

Tetco Geothermal Counter Day - Indianapolis
2020-03-11 11:00 - 14:00 (America/Indiana/Indianapolis) | Bloom

RectorSeal & Packard Counter Day - Muncie
2020-03-11 11:00 - 14:00 (America/Indiana/Indianapolis) | Muncie Branch, 601 East 15th St, Muncie, IN, 47302, United States

RectorSeal & Packard Counter Day - Plainfield
2020-03-12 11:00 - 14:00 (America/Indiana/Indianapolis) | Plainfield Distribution Center, 2191 Airwest Blvd, Plainfield, IN, 46168, United States

Tetco Geothermal Counter Day - Fort Wayne
2020-03-12 11:00 - 14:00 (America/Indiana/Indianapolis) | Branch Locations

Appion Counter Day - Champaign
2020-06-02 06:30 - 09:30 (America/Chicago) | Champaign Branch, 44 East Logan St, Champaign, IL, 61820, United States

Emerson Climate Technologies Counter Day - Elkhart
2020-06-02 11:00 - 14:00 (America/Indiana/Indianapolis)

Appion Counter Day - Plainfield
2020-06-03 07:30 - 10:30 (America/Indiana/Indianapolis) | Plainfield Distribution Center, 2191 Airwest Blvd, Plainfield, IN, 46168, United States

KRACK Counter Day - Terre Haute
2020-06-03 11:00 - 14:00 (America/Indiana/Indianapolis) | Terre Haute Branch, 1000 E. Ohio St, Terre Haute, IN, 47808, United States

KRACK Counter Day - Indianapolis
2020-06-10 11:00 - 14:00 (America/Indiana/Indianapolis) | Bloom

Hamburgers in the Alley with Emerson - Indianapolis
2020-06-17 11:00 - 14:00 (America/Indiana/Indianapolis) | Bloom

NAVAC & iO HVAC Controls Counter Day - Bloomington
2020-06-18 11:00 - 14:00 (America/Indiana/Indianapolis) | Bloomington Branch, 1204 N Loesch Rd, Bloomington, IN, 47404, United States
